explore the power of keeping

Keep Every Promise

In order to Keep Every Promise

- They must be captured
- Steps (tasks) must be identified
- Steps (tasks) must be assigned

And then it's just a matter of

- Working the Promise

       Work the Tasks

- Capturing the Activities

       Activities are captured:
              - To answer questions
                     As to what was done
                     As to when it was done
              - Assumptions that were made
              - Recording Customer's input and direction

- Informing Customers

       Of progress
       Of questions that need an answer
       Of options - that need a decision
       Of explanations - regarding ____________

- Nudge fellow team members on tasks that are unworked

To Learn More

Download our
free white paper

"Establishing Credibility with Customers"

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